Privacy Policy

Wicklow Dementia Support

Privacy Policy


This is the website of Wicklow Dementia Support CLG (‘we’, ‘us, ‘our’, ‘Wicklow Dementia Support’, ‘WDS’).

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, via this website, will be processed by us. We are not responsible for the content or privacy practices of other websites. We reserve the right to modify this policy at any time. Each time you use this website you shall be bound by the then current Privacy Policy and accordingly you should review it each time you use this website.

This policy governs the online processing activities of this website. For offline processing of personal data, please request a copy of our data protection policy from our Data Protection Manager (contact details below).


About Us

We are Wicklow Dementia Support, a community service run by trained volunteers providing support to people with dementia and their family carers living in Co. Wicklow.


Data Controller

Wicklow Dementia Support, Unit 6, Cedar Estate, Killarney Road, Bray, Co Wicklow, A98 N152 is the controller of the personal data it processes. You can contact us in a number of ways, all of which are set out on the contact us page of our website at

Registered Charity Number (RCN): 20081539

Company Registration Office Number (CRO): 518626


Data Protection

We take our responsibility to protect your data seriously and will not collect any personal information about you on this website without your clear knowledge and permission. Any personal information which you volunteer to us will be treated strictly in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988-2018. Where data is submitted it will be used for the stated purpose and any reasonably incidental purposes only.

We do not sell or distribute your personal information to third parties for purposes of allowing them to market products and services to you. However by its nature, communicating via the internet and sending information to you by other electronic means involves your personal information passing through or being handled by third parties.


The Personal Data We Process

• While we do not use Cookies, all websites by their nature collect data such as the IP and logical address of the server you are using, the top-level domain name from which you access the internet (for example .ie, .com, etc.), the type of browser you are using, nd the date and time you access our site.

• You have an opportunity to send us information via this website, such as to our email address listed on the site. In doing so you may also choose to provide us with personal data (e.g., name, e-mail, postal address, contact details and health information, CV). We use these details solely for the purpose for which you provided them.

• If you choose to donate to us our website will refer you to a third party, iDonate who process payments. IDonate provides us with any details you provide to them e.g. your name

How do we use this Information?

1)Website functionality– From time to time we analyse website users’ pattern of use to help us to improve, administer and diagnose problems with our server and website.

2)To Provide a Service to our Members– We may use the details you provide to us via email to provide a service, or information about our services to you or your loved one.

3)Volunteer Applications– We may use the information you provide to us via our email address to recruit new volunteers.

4)Complaint handling– we may use the data you provide to us via our email address to handle a complaint.

5)Responding to your query– you may provide us with personal data via our email address while seeking information about our services.

6)Sending news– we will only send news about events or fundraising activities to you if you have provided your consent to receive them.

7)Role applications– from time to time roles may be advertised on our website and potential candidates will submit their personal data (e.g. CV’s) for our review.

8)To maintain our accounts and records– e.g., donations.


Legal basis for processing

We process your personal data based on the following lawful basis:

a. Processing necessary for the performance of a contract

b. Processing necessary for Wicklow Dementia Support to pursue its legitimate interests;

(e.g., Volunteer Management).

c. Processing based on the Data Subject’s consent (e.g. keeping you informed of fundraising activities).

d. Processing that is required under applicable law (e.g. Revenue).

We process sensitive data based on the explicit consent of the data subject or their carer.


Your rights

Under data protection law, data subjects have certain rights. Subject to certain restrictions, which are set out below, you can exercise these rights in relation to your personal data we process.


1. The right to be informed about the processing of your personal data.


2. The right to access your personal data.


3. The right to rectification of your personal data.


4. The right to erasure of your personal data


5. The right to data portability.


6. The right to object to processing of your personal data.


7. The right to restrict processing of your personal data.


8. Rights in relation to automated decision making, including profiling. 9. You have the right to complain to the Irish Data Protection Commission


( and to seek compensation through the courts.

We reserve the right to request you to provide additional information in order to enable us to identify your personal data and/or to verify your identity.


Restriction of data subject rights in certain circumstances

Article 23 of the GDPR allows for data subject rights to be restricted in certain circumstances. In addition, the 2018 Act contains certain provisions dealing with the restriction of rights of data subjects, in particular Sections 59, 60 and 61, which give further effect to the provisions of Article 23. Further information can be found here.


Who we share your information with

We do not share your information with third parties other than those set out in this policy. We may share your information in the following circumstances:

• Service providers: We may need to share personal information with our service providers, such as where necessary to provide our services to you. If there has been a breach of our terms of use, we may also share personal information with our legal advisors. All of our service providers will be obliged to keep your personal information safe and secure.

• Business Transfer: Where some or all of our company and/or its assets may potentially be or have been acquired, we may need to transfer your personal information to the new or prospective owners.

• Legal and safety: In certain instances, we may share information where we reasonably believe that it is necessary for legal reasons, to defend our legal rights, to enforce our terms of use or to protect our rights, property, users, customers or the safety of any person. For example, we may provide personal information where ordered by a court to do so.

• Other: We will share your information with a third party other than a service provider or where contractually obliged by HSE Grant Aid Agreement ,where you have given your consent for us to do so.

Where we store personal information

We generally store personal information on servers located inside the European Economic Area. However, in certain cases it may be necessary for us to transfer certain information to servers located outside of the EU. It is important to be aware that the privacy protections in certain jurisdictions may not be equivalent to those in Europe but we will only transfer your information outside the EEA where permitted by law and ensuring that it is subject to appropriate protections.


Data Retention

Wicklow Dementia Support retains personal data for a range of periods as set out in our Data Retention Policy.



We take our security responsibilities seriously, employing the most appropriate physical and technical measures. We review our security policy regularly.


Governing Law and Jurisdiction

This legal policy and all issues regarding this website are governed exclusively by Irish law and are subject to the exclusive jurisdiction of the Irish courts.



Delay or failure on our part in enforcing any of our rights shall not constitute a waiver by us of our rights and remedies. If any part of this Privacy Policy is held to be invalid or unenforceable, the validity or enforceability of the remainder will not be affected.


Contacting us

If you have any questions about this policy, our practices relating to the website or you’re dealing with the website you can contact us by writing to the Data Protection Manager, Wicklow Dementia Support, Unit 6, Cedar Estate, Killarney Road, Bray, Co Wicklow. Email: Chair


Changes to this policy

We may revise this policy on occasion. This privacy policy was last updated August 2021.